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Page Content:    In these pages, you can learn about the new features and enhancements for each release of ClickSoftware Service Edge.
Pages For This Content:
What's New in Click Field Service Edge for Matterhorn

In this page, you can learn about the new features and enhancements that are part of the Service Edge Matterhorn release.

What's New in Click Field Service Edge for Iconic

In this page, you can learn about the new features and enhancements that are part of the Service Edge Iconic release.

What's New in Click Field Service Edge for Holistic

In this page, you can learn about the new features and enhancements that are part of the Service Edge Holistic release.

What's New in Click Field Service Edge for Great

In this page, you can learn about the new features and enhancements that are part of the Service Edge Great release.

What's New in Click Field Service Edge for Fantastic

In this page, you can learn about the new features and enhancements that are part of the Service Edge Fantastic release.

What's New in Click Field Service Edge for Exciting

In this page, you can learn about the new features and enhancements that are part of the Service Edge Exciting release.

What's New in Click Field Service Edge for Disruptive MR04

In this page, you can learn about the new features and enhancements that are part of the Service Edge Disruptive MR04 release.

What's New in Click Field Service Edge for Disruptive MR03

In this page, you can learn about the new features and enhancements that are part of the Service Edge Disruptive MR03 release.

What's New in Click Field Service Edge for Disruptive MR02

In this page, you can learn about the new features and enhancements that are part of the Service Edge Disruptive MR02 release.

What's New in Click Field Service Edge for Disruptive MR01

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Disruptive MR01 release.

What's New in Click Field Service Edge Disruptive

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Disruptive release.

What's New in Click Field Service Edge Cool MR05

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Cool MR05 release.

What's New in Click Field Service Edge Cool MR04

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Cool MR04 release.

What's New in Click Field Service Edge Cool MR03

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Cool MR03 release.

What's New in Click Field Service Edge Cool MR02

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Cool MR02 release.

What's New in Click Field Service Edge Cool MR01

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Cool MR01 release.

What's New in Click Field Service Edge Cool

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Cool GA release

What's New in Click Field Service Edge Bold MR03

  In this page, you can learn about the new features and enhancements that are part of the Service Edge Bold MR03 release.  

What's New in Click Field Service Edge Bold MR02

 In this page, you can learn about the new features and enhancements that are part of the Service Edge Bold MR02 release. 

What's New in Click Field Service Edge Bold MR01

  In this page, you can learn about the new features and enhancements that are part of the Service Edge Bold MR01 release. 

What's New in Click Field Service Edge Bold

In this page, you can learn about the new features and enhancements that are part of the Service Edge Bold GA release.

What's New in Click Field Service Edge Amazing MR03 and MR04

In this page, you can learn about the new features and enhancements that are part of the Service Edge Amazing MR03 amd MR04 releases.

What's New in Click Field Service Edge Amazing MR02

In this page, you can learn about the new features and enhancements that are part of the Service Edge Amazing MR02 release.

What's New in Click Field Service Edge Amazing MR01

In this page, you can learn about the new features and enhancements that are part of the Service Edge Amazing MR01 release.

What's New in Click Field Service Edge Amazing GA

In this page, you can learn about the new features and enhancements that are part of the Service Edge Amazing GA release. 

General

Service Edge is designed to allow multiple customers to share hardware resources and services while protecting their data privacy and security.

Seamless Upgrades

One great benefit of the multi-tenant Cloud is the ability to maximize time-to-value for customers.  Customers can instantly leverage new features as they become available, as their environment is continuously upgraded. The upgrade process will become seamless to the customer, together with a significant reduction in upgrade-related costs.

No restart or lock is necessary before or after the upgrade.

Migration for Version 8.x Customers

Service Edge can use the settings from Version 8.x to reduce the migration effort of customers wanting to upgrade to Service Edge. This includes user interface-related settings that define views and forms layout.

64-Bit Technology

Service Edge is a full 64-bit version, which means that the solution can use more than 4 Gigabyte of RAM.

The main benefits of this are:

  • Greater stability, due to the ability to handle more data that may cause memory spikes
  • Reduced costs through in-box scalability: addition of more CPU power to the existing server instead of adding more servers
  • Faster troubleshooting due to the fact that the entire software stack is visible, unlike in mixed-mode (that is, .NET and C/C++ together)

During the migration process, some of the application redundant layers were removed and the expected result is performance improvement.