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  1. Upgrade your mobile application to the latest version v18.14. Click on respective "Upgrade instructions" to see the instructions for upgrading your Field Force Manager app.
  2. Click on the blue arrow icon  in the device list row to view setup instructions for each phone.
  3. Important Bulletin About Android and Notifications.

v18.14 Upgrade Available!


 Upgrade Instructions - Android
  1. Sync the application (tap/click the refresh button to Synchronize) with the FFM server to prevent data loss
  2. Then, open Google Play
  3. Tap Menu > My Apps to view your downloaded apps
  4. Search for Field Force Manager and Tap on Update
  5. If you're using a tablet, you may need to touch Downloads icon to view your downloaded apps
 Upgrade Instructions - iOS
  1. Sync the application (tap/click the refresh button to Synchronise) with the Field Force Manager server to prevent data loss.
  2. First, open the App Store
  3. You will see an upgrade available in the lower right of the screen.
  4. Tap/click on the updates button in the bottom right and you will see a list of applications with updates.
  5. Now select Field Force Manager and tap/click on update. (You may be prompted to enter your iTunes account password).
  6. Downloading of the latest version of the Field Force Manager application will start on your phone.

Notes:

  • Field Force Manager is supported on iOS 8 and above. However, you can continue working with the already installed Field Force Manager application on your iOS 7 devices. But you cannot install or update to the latest version of Field Force Manager application on iOS 7 devices.

  • Field Force Manager is now compatible with the latest Android Pie (OS 9) and iOS 12 mobile operating system.

  • To set location permission for Field Force Manager mobile application in iOS 11 devices, select ‘Always’ from the options. (Never, While using the app, and Always).

  • Please note while that the Field Force Manager page in the App store uses an icon which contains the words "Field Team", the name of the application when downloaded will continue to be shown as "Field Force Manager".

Manufacturer Platform Model
Apple iOS iPhone X
Apple iOS iPhone 8 Plus
Apple iOS iPhone 8
Apple iOS iPhone 7 Plus
Apple iOS iPhone 7
Apple iOS iPhone 6S Plus
Apple iOS iPhone 6S
Apple iOS iPhone 6 Plus
Apple iOS iPhone 6
Apple iOS iPad Pro
Apple iOS iPad Mini 4
Apple iOS iPad 10.5
Apple iOS iPad 9.7
Apple iOS iPad
Apple iOS iPhone SE
Apple iOS iPhone XR
Apple iOS iPhone XS
Apple iOS iPhone XS Max
Asus Android ZenPad Z8
Cat Phones Android Cat S48C
Google Android Pixel XL2
Google Android Pixel 2
Google Android Pixel XL
Google Android Pixel
Kyocera Feature Dura XV LTE
Kyocera Feature Dura XV LTE (Non Camera)
Kyocera Android DuraForce Pro
Kyocera Android DuraForce Pro 2
LG Android G7 ThinQTM
LG Android V30
LG Android V20
LG Android G6
Motorola Android Z2 Force
Samsung Android Galaxy S9
Samsung Android Galaxy S9+
Samsung Android Galaxy S8
Samsung Android Galaxy S8+
Samsung Android Galaxy Note 8
Samsung Android Galaxy J7 V
Samsung Android Galaxy S7
Samsung Android Galaxy S7 Edge
Samsung Android Galaxy J3
Samsung Android Galaxy J3 V
Samsung Android Galaxy Tab E(8")
Samsung Android Galaxy Tab E(10")
Samsung Android Galaxy Tab S2
Samsung Android Galaxy Tab A(8")
Samsung Android Galaxy Tab A(10")
Sonim Feature Phone Sonim XP5s
Verizon Android Ellipsis 10
Verizon Android Ellipsis 8 HD
Samsung Android Galaxy Note 9


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