This page provides a definitive description of the Verizon Field Force Manager software version 18.14, including new features and bug fixes.
About this Release
This release includes the following new feature enhancements and new capabilities:
The Mobile App updates are available for the following platforms:
We recommend that customers update to the latest version (v18.14) of the mobile app. Visit the Devices page Supported Devices to learn about how to update your mobile app to the latest version.
This section describes in detail the new features and enhancements.
1. Biometric Authentication
Mobile workers can login into the Field Force Manager mobile application using biometric authentication instead of entering PIN or password (if enhanced security is enabled). This feature will be available for devices with fingerprint/touch ID feature.
2. Near Field Communication (NFC) Data Capture on Mobile Device
Field Force Manager mobile application supports Near Field Communication (NFC) data capture for filling up Forms. Mobile workers can scan products containing NFC tags for getting their value or IDs.
3. Edit Trip History
‘Edit Trip History’ is available under 'Trip Details' page in the Field Force Manager web application. In this section, Field Force Manager Administrator can view the list of all changes in detail made to a trip after the trip is submitted.
4. Custom Home Screen
Mobile workers can arrange the home screen icons as per their choice in Field Force Manager mobile application.
5. Geofence Activity Report
The Geofence Activity Report displays entry and exit activities for all geofences by the mobile worker. (Only available for FFM Limited)
6. Message and Trips in Android Feature Phone
‘Messages’ and ‘Trips’ features are available now in Android feature phones.
7. Support kilometers in Mileage
Field Force Manager now supports 'kilometers' in unit for distance displayed on ‘Mileage Trip List’ and ‘Mileage Trip Details’. It can be enabled in the 'Setup Wizard' of Field Force Manager web application. After it is enabled all the distance values will be displayed in 'kilometers' in the Field Force Manager web and mobile application.
Note: Distance values will not be converted if toggled from miles to kilometers or vice-versa.
8. Updated Push Notification Gateway
Field Force Manager push notifications gateway is upgraded to support Google’s Firebase Cloud Messaging (FCM).
9. In-application Barcode Scanner
Third party barcode scanning application is replaced by in-app code library of Field Force Manager application. Also, the barcode scanning is available for Android feature phones.
This section describes the issues resolved:
New Supported Devices
The following devices has been certified and added as new supported devices:
Additional Documentation and Support
Find more information at: Field Force Manager Support